![]() Basically, what you want to know is if there’s a difference when your J7 is on safe mode. This troubleshooting step is only useful if pre-installed apps are also affected by the bug. ![]() In this mode, all third party apps (including the ones you’re having issues with) will be blocked, leaving you with only the pre-installed apps. If you suspect that a third party app or virus may be at play, we suggest that you try to restart your phone to safe mode first. I’ve had this phone almost a year, had the same apps all this time with no issues, until 2 days ago, why are they misbehaving suddenly ? I didn’t do anything I that i haven’t done on a daily basis… please help me. I have already uninstalled the apps that were having the issues, and have done numerous malware and antivirus scans, with no threats having been detected. Hello, the issues I am having with my Galaxy J7 device, are literally almost every app that I open, whether it be a game, social media, or the most confusing, MY GMAIL!I keep receiving a pop-up saying such app has stopped and gives the option to either restart the app, or Send feedback. Problem #2: Galaxy S7 keeps showing an app has stopped error, apps keep crashing A lot of DIY (do-it-yourself) screen repair don’t end up well so unless you are totally desperate and can accept the risk of damaging your device for good, you want to let someone who does repair for a living do it for you. While you can attempt to repair the screen yourself, we strongly advise against it, especially if you haven’t done it before. If you want to fix the issue, we suggest that you let a professional replace the screen for you. If it does, that means your touchscreen is a mess. Let your phone lay as it is and see if it makes lines or dots on its own.To prove that you have a bad digitizer, you can try to access your phone’s service menu and test it out. This is not a software issue and unfortunately, the best way to fix it is by replacing the digitizer component, or the entire screen assembly. The symptoms you mention appear consistent with a bad digitizer causing random and frequent phantom touches on the screen. ![]() The inputs captured by the digitizer are then transmitted to the motherboard thru the flex cable. The monitor is the part that shows you the images, while the digitizer is the thin transparent layer on top of the monitor that captures your touches. Your phone’s screen assembly has three major components - monitor, digitizer, and flex cable. We suspect it’s a bad screen, particularly the digitizer. If your phone continued to behave the same after you wiped it with a factory reset, the real cause must be hardware in nature. As a user, the most that you can do is perform some software troubleshooting and solutions. We think that your phone may have a problem with its screen that’s why even a factory reset did not resolve the issue. They usually come as they are so you’ll be forced to accept whatever defect there may be. One of the disadvantages of having a non-brandnew phone is the possibility that the device may sport some problems when you get it. ![]() And, the tapping sounds are almost constant now, as long as the screen is on….I just reset my phone again, & the noises were there as soon as it started up. i can’t hardly stay in settings, because it still keeps going back to the home screen. A couple more things…I also noticed there were extra apps after the resets, & I uninstalled them (such as Ebay). Any other suggestions? I have no way to replace this phone. I uninstalled a few, no change, did a soft reset, no change…did a factory reset…no change. Then apps started closing out, & my phone kept making noises like I was tapping the screen. Recently, I started getting popup messages in apps asking if I was sure I wanted to quit, & kept popping up. They had theirs 3 months, I’ve had mine for 2. My phone is a J7 that I got manufacturer refurbished. Problem #1: Galaxy J7 keeps opening and closing apps on its own, makes sound as if screen is being tapped ![]() We’ll show you three variations of this common issue and the ways to fix them. Today’s troubleshooting post talks about how to fix an issue when apps on your #GalaxyJ7 keeps closing on their own for no apparent reason. ![]()
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